Integrate with Klook's local activities category via API – Help Center of BookingMeta

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Introduction: The BookingMeta system has already achieved API integration with the Klook system for local activities, enabling automatic synchronization of orders from the Klook system to the BookingMeta system. Meanwhile, order operations in the BookingMeta system, such as completing a reservation, can also be automatically synchronized to the Klook system.

Note: Klook's airport transfer vehicle category is different from local activities and cannot be integrated via API for the time being. Local activities refer to items such as tickets, experiences, day tours, etc.

Main operation steps and content:

1.Contact Klook's BD, apply to open API docking, and make preparations；

2.Complete API testing in the testing environment；

3.Complete API testing in the production environment；

4.Formally implement API docking.

Preparatory Work

Establish an online chatgroup with Klook, and invite BookingMeta's CS and the IT team to join the group for direct and effective communication on docking issues. we support multiple communication methods such as WhatsApp, Line, and WeChat.

1 Contact the BD on Klook's side to apply for API connection

The information that needs to be communicated with the BD who interfaces with Klook is roughly as follows:

Hello, we are currently using the BookingMeta system to manage product inventory and process orders. Currently, Klook should have completed the API integration with the BookingMeta system (for local activities categories, such as tickets, activities , day tours, etc.). Can we apply to achieve data integration for orders through the API? Currently, the Klook IT team has been in contact with the BookingMeta IT team, and please help with the internal application on your side.

2 Complete API testing in the testing environment

Currently, Klook may require verification to be completed in the UAT testing environment, but some regions/countries may skip this step. Please confirm with Klook's BD whether testing is required in Klook's UAT environment. If so, it can be implemented by following the steps in Step

3 Complete API testing in the production environment

3.1 Create a Klook agent with API connection method in the BookingMeta system

Click [Agent - Agent List - +New Agent ], select the "KLook (Supports API )" type, and create the agent.

Note: Here, you need to select the agent with "KLook（supports API ）". If you have created the Klook agent but not this type, please recreate it.

3.2 Create a test product within the BookingMeta system

You can use an existing product in the system, or create a new one for testing.

3.3 Provide relevant information to Klook

Provide the following information to Klook:

Product Code: Refers to the product code (starting with P) of the test product in the BookingMeta system, for example: P1mzn5rrp

BookingMeta Sku ID: This refers to the specific specification code (starting with S) of the product, for example: Adult = S9kq2w8nk, Child = S08yg2m6e

OTA ID: This refers to the Klook Agent ID you created, which can be viewed in the Agent List

Secret: Please contact the BookingMeta team (support@bookingmeta.com or within the system service group) to consult it.

After the information is provided to Klook, Klook's BD need to make corresponding configurations in Klook's back-end management system. If they are unclear it, Klook's BD will contact Klook's IT team, who will provide guidance. Additionally, some information that may be involved in the configuration of the Klook system is as follows:

Date Range Mapping: Refers to the meaning of which dates are available for ordering in the submitted product docking test. Please ensure that the calendar range set for the test product in the BookingMeta system can effectively cover the value set on the Klook side; otherwise, there may be a situation where there is no inventory or price available on a certain day during API test ordering.

4. Formally Implement API Integration

After completing the test steps, the BD on the Klook side should allow the docking work for all official products to commence. Next, you need to complete two aspects of configuration, and then the sales orders on Klook can be successfully docked into the BookingMeta system. You can uniformly process and manage orders within the BookingMeta system.

4.1 Set Klook-side sales quotation

Set up the Klook agent quotation group and set the quotation in 【Agent Management - Pricing Strategy】. For specific operations, refer to 【Operation Video】 - 【Set Pricing Strategy】.

4.2 Provide product information for Klook's side

After completing the quotation settings, please provide Klook with a list of product information to be integrated (covering at least Product Code, BookingMeta SkuID, and Date Range Mapping information). The format of the information provided can follow Klook's requirements, such as in Excel format.

Note: otaId and secret remain unchanged in the production environment.

After completing the operations, congratulations on completing the Klook-side order docking setup. Next, you can continue to view and process orders within the BookingMeta system.

During the operation, if you have any questions, please contact support@bookingmeta.com or the system's dedicated service group for details. We are always ready to provide you with professional and efficient service solutions.