BookingMeta has completed API integration with GetYourGuide. If you wish to sync GetYourGuide bookings to the BookingMeta and manage them within the system, please contact your BD to complete the commercial process. The Client Success team (support@bookingmeta.com) will assist you with the API integration as this documentation after the commercial process is finalized.

Note: It takes about 10 minutes or more to read this article.

This guide includes:

1. Prerequisites
2. Create a GetYourGuide Agent in BookingMeta
3. Configure Linked Products in BookingMeta
4. Map Product Codes in GetYourGuide

1. Prerequisites

Please ensure you have an established commercial partnership with GetYourGuide. If not, please submit your application via the GetYourGuide Supplier Registration Portal. Then, complete the following in your GetYourGuide Supplier Backend:

1.1 Create products & Get approved (Refer to GetYourGuide’s Supplier Product Management Guidelines).

2. Create a GetYourGuide Agent in BookingMeta

2.1 Log in to BookingMeta with an account that has Agent permission. Go to [Agent] > [Agent List] > [New Agent], select GetYourGuide, enter the agent name and settlement currency in GetYourGuide, then save.

2.2 Click [API Setting] > [Activate] to finalize the GetYourGuide agent setup and then proceed to the next step.

3. Configure Linked Products in BookingMeta

To enable API sync, map products in BookingMeta and GetYourGuide. Follow these steps for BookingMeta configurations:

3.1 Add Products

Navigate to [Agent] > [Agent List], select the GetYourGuide agent created above, click [Edit] > [API Setting] > [Add Product].Enter the GetYourGuide product name and Reference Code (from GetYourGuide backend), then confirm.

Check the product name and Reference code to be connected in GYG, as shown in the figure:

3.2 Create Options & Generate Mapping Codes

Click [Option Details] to create options. Select [Create Option] and input all corresponding GetYourGuide option details.

Critical Notes:

• Add all Options and Categories from the GetYourGuide product to avoid sync failures.
• For each Category, enter the BookingMeta SKU ID (e.g., Syjl84q7k) in the Mapping SKU field.
• Ensure Option ID, Option Cut-off Time, and Price Category exactly match GetYourGuide’s data.

4. Map Product Codes in GetYourGuide

4.1 In GetYourGuide backend, go to the product’s [Setup] tab and click [Edit].

4.2 Under [Select your Reservation system], choose “BookingMeta”. For [External Product ID], enter the Mapping Code generated in BookingMeta (last Step).

Congratulations! Your BookingMeta-GetYourGuide integration is completed. Synced orders will now appear automatically in BookingMeta. For further assistance, please email support@bookingmeta.com.

5. FAQ

Q1: After the GYG order is entered into the BookingMeta system, if the guest initiates an order modification in GYG, will the modification be synchronized to the BookingMeta system?

Currently, GYG does not have an API for modifying order information (only APIs for adding or removing specifications exist). That is, if a customer initiates an information modification, it will not be synchronized to the BookingMeta system. Manual modification of the order in BookingMeta is required for such cases.

If a guest initiates an additional specification modification at GYG, the application list will be synchronized and added to the application list of the BookingMeta system order.

Q2. After the GYG order is entered into the BookingMeta system, if the guest initiates a cancellation in GYG, will it be synchronized to the BookingMeta system as well?

When the guest applies for cancellation of the order in GYG, the order will be deducted according to the refund and modification rules set by GYG and the cancellation request will be synchronized to the BookingMeta system. It is recommended that BookingMeta also agrees to the cancellation and completes the order cancellation within the BookingMeta system to ensure that the cancellation status is consistent with that in GYG.

Q3. How to synchronize the updated specification inventory in the BookingMeta system to GYG?

Currently, after API connection with GYG has established, when a guest places an order in GYG, GYG will call the inventory settings of that product (or that specification) in the BookingMeta system.