If you want your customers to get their vouchers as soon as possible and reduce chargebacks, you need the help of a system that reduces the complexity of the offline process. BookingMeta can provide your suppliers with a free to use EBK system to help you and your suppliers dock orders directly in the system, without the need for offline communication. Let's see how it works!

Note: It takes about 2 minutes to read this article

Operation steps：

Set up supplier information
Open an EBK account for the supplier
Supplier login to EBK system to receive orders
Communicate with suppliers online

Set up supplier information

When you open an account for a supplier you have created, you need to see if the supplier has automatic notification checked. We recommend that you check "Yes" because you do not need to manually send orders to the supplier when there are new orders, the system will automatically synchronize to the supplier's EBK system.

Specific steps：

Find the supplier and click Edit
Click Yes in Supplier Order Notification
Click Save

It can be set in Supplier -> Supplier List -> Edit.

Open an EBK account for the supplier

Once the supplier information is confirmed, you can open an account for the supplier.

Steps to follow：

Click Create master account
Fill in the required fields (those with red asterisks)
Click Confirm to open

You can set it in Supplier -> Supplier List -> Edit.

Note：When there is no option in the role, you need to set it in Account Management -> Roles and Permissions -> Supplier Role Management.

Supplier login to EBK system to receive orders

After you open an account for the supplier, you send the relevant information offline to the supplier. When there is an order from this supplier, the main system will be synchronized to the EBK system, and the supplier will be able to view the relevant order and operate the order status after logging in, and this status will also be synchronized to the main system.

The information you need to provide to the supplier：

Communicate with suppliers online

After opening an account to the supplier, if there is a part of the order that needs to be modified, the owner can communicate with the supplier online through the main system and get the consent before modifying the order information, and the modified content will also be synchronized to the EBK system.