FAQ
Frequently Asked Question about BM. Tips from BM experts.
- I have already set up a cancellation rule. Could the system process the cancellation request for me based on the rule automatically?
- How to match my product with supplier products?
- I would like to add a description of COVID safety or precautions in vouchers for customers before the trip.
- My service includes high-risk sports or experience that requires users to accept user agreement/terms before booking.
- My product requires children to be accompanied by an adult and cannot be booked separately.
- How to offer breakfast options for customers beyond my standard hotel room packages?
- I'd like to offer more value-added options and upgrading services for my customers beyond the standard package.
- If customers are carrying children under 5 years old, they should pay for a child safe chair. How to provide this booking option?
- My product provides a pick-up and drop-off service, which requires the user to provide the pick-up and drop-off hotel address.
- How to create discounted tickets such as a family set (2 adults and 1 child) or couple set (2 adults) ?
- The default model does not match the car model I provided. How can I set it?
- The age of the child specified by the system does not match the actual requirements of my product. How can I set it?